Write the text of the appeal
In accordance with part 1 of article 7 of the Federal Law of May 2, 2006 No. 59-FZ "On the procedure for considering appeals of citizens of the Russian Federation," the citizen in his appeal necessarily sets out the essence of the proposal, statement, or complaint.
Please note that in order to objectively and comprehensively consider your appeal within the established time frames, it is necessary to indicate the address of the described place of action, fact, or event in the text of the appeal.
If the text of your appeal does not allow determining the essence of the proposal, statement, or complaint, no response to the appeal is given, and it is not subject to submission for consideration to a state body, local self-government body, or official, in accordance with their competence, which will be communicated to you within seven days from the date of registration of the appeal.
Please note that when writing the text of the appeal in the form of an electronic document in the text input field of the appeal in the form of an electronic document, there is no restriction on the number of characters entered.
In the text input field of the appeal in the form of an electronic document in your appeal:
If necessary, to substantiate their arguments, a citizen has the right to attach the necessary documents and materials in electronic form to the appeal using the "Select File" function.
Please note that the attached documents and materials in the format provided on the site serve only as confirmation of the arguments of the author of the appeal stated in the text of the appeal.
You can attach the necessary documents and materials in electronic form as files in an amount not exceeding 10 and a total volume not exceeding 15 MB of the following permissible formats:
text (graphic) format: txt, doc, docx, rtf, xls, xlsx, pps, ppt, odt, ods, odp, pub, pdf, jpg, jpeg, bmp, png, tif, gif, pcx;
audio (video) format: mp3, wma, avi, mp4, mkv, wmv, mov, flv.
Other formats are not processed.
When connecting user equipment to the Internet via dedicated communication channels using ADSL, 3G, 4G, WiFi, and other technologies that provide similar data transmission speeds on the Internet, transmission and processing of a file(s) with a total size of:
- up to 5 MB is usually done without delay;
- from 5 MB to 10 MB may be delayed;
- over 10 MB may not be performed.
In case of successful sending of the email in electronic form, an informational message appears, containing the date and number of sending ID, confirming the fact of sending your email.
"Thank you very much!
Your letter was sent on dd.mm.yyyy under the number ID=XXXXXX and must be registered within three days from the date of receipt."